At Plantosia, protecting your privacy is important. This Privacy Policy explains how personal information is collected, used, and safeguarded when visiting the website or using services.
1. Information Collected
The following types of information may be collected:
- Personal Information: Name, email address, phone number, and shipping/billing address when making a purchase or submitting a contact inquiry.
- Payment Information: Payment details are processed securely through trusted third-party payment gateways.
- Browsing Information: IP address, browser type, and usage data collected through cookies and similar technologies to enhance user experience.
2. How Your Information Is Used
Collected information is used for the following purposes:
- Processing and fulfilling orders.
- Responding to inquiries or customer service requests.
- Sending updates, promotions, and newsletters (with consent).
- Improving the website and user experience.
3. Sharing Your Information
Personal information is never sold or rented. However, it may be shared with:
- Service Providers: Shipping partners, payment processors, and other trusted vendors.
- Legal Authorities: When required by law or to protect rights.
4. Cookies and Tracking Technologies
Cookies are used to:
- Enhance site functionality and personalize the browsing experience.
- Analyze traffic and site usage.
Cookie preferences can be managed in browser settings.
5. Data Security
Secure technologies and protocols are implemented to protect personal information. However, as no system is completely secure, users are encouraged to take precautions when sharing sensitive information online.
6. Your Rights
Users have the right to:
- Access, update, or delete personal information.
- Opt-out of marketing emails by clicking the “unsubscribe” link in communications.
- Request a copy of the data held about them.
7. Third-Party Links
The website may contain links to third-party sites. Plantosia is not responsible for the privacy practices or content of these external sites.
8. Changes to This Policy
Updates to this Privacy Policy may occur from time to time. Any changes will be posted on this page with an updated effective date.